Updown said:
Thats the mob I was talking about :evil4: having trouble with .... and very slack correspondence from them too.
The worst I have ever had ....... and that includes dealing with Gibson .... HJ is pathetic. Thats why Gibson is crap these days.
So anyone here actually have one of those Moses necks ?
Like to hear your story.
I have a few. It kind of depends. If you want something standard, you can usually get it quite quickly. They'll be quite prompt, build it to spec and deliver it. I usually got my standard orders (two Strat necks, one of them headless) within six weeks.
If you want something a little more custom, you may wait quite a long time with little in the way of communication, and there are always excuses. It feels like they get the interesting and fun bit done very quickly, and then get bored and move on to other stuff. I've waited eight months for a new type of neck before. Granted, it was the first one of that style they'd ever done, and it was only theoretical when I ordered it, but still, eight months is quite a while.
The work is generally very good, but the fretwork can be kind of spotty. They offer some nice options;
the finishes are very cool, and you can get them in multi-scale (they call them "slanted frets").
At the end of the day, you get a basically indestructible neck that doesn't warp, flex or crack under any temperature or humidity conditions and which is perfectly uniform and incredibly playable, for a price that is moderately high compared to other guitar neck manufacturers, but VERY low compared to most carbon fibre fabrication companies. If it's a custom job, you just might get the urge to harm yourself and others from frustration several times between the ordering and the reception.
The product is, in my opinion, great. Customer service could be better.