Ok, I talked to the seller today, and frankly, I'm pissed with with unprofessional conduct.
I'm not sure if I'll post it publicly or not, but basically, I said I was disappointed with the letter of authenticity and asked for his email address so that I could forward him the email I sent Billy.
He replied back with a totally rude and ridiculous message. (Saying he didn't want to see the email.) :sad:
I replied back with an explanation of why I was disappointed with the letter, and though his attitude changed, I'm still shocked that he would send me a reply like that for absolutely no reason, because he had no idea what the situation was yet. I'll admit that perhaps my wording was a tad rude when I mentioned my disappointment with the letter, (This was the second time I mentioned it, he didn't reply to my other message.) but that's no excuse for him to send me the reply he did. He should have asked me what the problem was, or allowed me to send him the email first so he would know what I was complaining about.
His reply after I explained the situation was as follows:
I see. Sorry about the mistakes. I was in a rush to fit in the window of time that Billy had. I mocked up the letter while other distracting things were going on. If you want, I will make the corrections and the next time I see him, which may not be for several weeks, I will get him to sign a new letter and I will forward it to you.
Even if he was in a hurry, it's no excuse, because he should have at least caught the spelling error before he packed up the box to ship the POD.
I'm willing to give him the benefit of the doubt that perhaps it was honest human error with the serial number and date, but how could he have missed the spelling error?
He should have done a spell check, but aside from that, it was the very first word of the document, and it was in large font. He should have looked over the document before packing the POD up to ship it.
I can't imagine he was pressed for time then, unless maybe he was rushing to the post office before they closed or something.
I requested that he make up a new letter for Billy to sign, and whenever Billy can sign it will be fine.