Panthur said:
Is it me or are the quality control standards of modern electronics getting worse ?. I know so many people who have had the red rings of death on their XBOXs. Also, I've got a Nokia N97, it's their 'flagship' device and costs a fortune yet there are so many design faults it's disgusting. What's worse, these companies seem to fix them when they go wrong but adamantly deny there is anything wrong with their design, just go look at the nokia forum to see what I mean. Makes me sad.
I'd tend to agree with what you are saying.
I had a BlackBerry Storm, all was going well til I tried to be a smartie and upgrade the software to it's latest version. The upgrading process was confusing. You'd be warned not to unplug your BlackBerry during the upgrade process as you would lose everything (and I mean
everything) within the device. But then, when you were 3/4 way through the upgrade process the Update Wizard would announce that the process had failed and to unplug the device and restart the process. The minute it was unplugged, yep, you lost everything!
I went online and checked the CrackBerry sites and there's lot of technical fixes around the issue and others. But what gets me is I am no technician, I know next to nothing about operating systems and registries etc. and they expect me to negotiate a series of workarounds??? I just want a phone that works properly and can get the latest updates on it's OS so it can utilise better plug ins.
I took the Storm back to the phone people, they gave me a new one under warranty and said it had been already updated, but it wasn't. And yes, again I tried to update and again the device was left empty and unusable.
I ended up buying my own phone (not a BlackBerry) and redoing the plan I was in, the phone company was actually very good about it, I suspect they knew the Storm as a product was a donkey.
But the product should never have been released as unstable (when updating) as it was. BlackBerry knew of the problem months before I bought the original phone, had it assessed as an issue by their R & D and then announced they'll get around to a workaround fix sometime soon. But when I hit the problem it was still TBA.
From the outside looking in, it seems to me that the mobile phone manufacturers are all trying to outdo each other with features and 'smart-ability' in the OS for their handsets, need to release a new product with new features as soon as it is available, and don't appear to conduct proper in field testing before the product is released....
