To be fair, buying things sight-unseen (or hearing-unheard) is always something of a crap shoot. You have to trust verbal descriptions, and there are always interpretations and opinions coloring those things.
I remember buying my first Warmoth neck w/ monster stainless frets back about 4-5 years ago. The whole time I waited for the thing it was "OMFG WHAT HAVE I DONE?" As most of you know, buying a Warmoth neck is not a trivial expense. I could have bought a whole guitar for what that bloody neck cost.
Difference is I was way more than satisfied when I got it. I was ecstatic. It was the nicest neck I'd ever played. But, it could have gone the other way. If I'd have been used to some wonky old thing, the new thing could have been nearly unplayable. You get used to a certain feel and dimension set, and anything other than that just feels wrong, even if it's the most highly regarded thing in the world to the vast majority of users.
So, we should probably lighten up on this guy. He may sound like a troll to us, but I'm pretty sure we sound like mesmerized fanboys or Apple iThingy owners to your average player. If nothing else, we're certainly not befriending the guy or helping the cause anywhere else. Who knows? He may go back to The Gear Page or Harmony Central and ream the brand or the forum a new one, deserved or not. That doesn't help anybody.