Sounds like somebody had a bad experience <grin>
Yours is not the first complaint I've heard, though. So, don't feel like you got singled out for punishment.
I've never been there, and don't anticipate it. I make the best cheesecake in the world, so I don't need to fight the crowds or pay the exorbitant prices.
But, you have to admit, they make some attractive desserts and if you had to decide among them, you'd be put to a task. And that's how these GOTM contest are. If you don't like the cheesecake analogy, how about a pizza buffet? Or, open bar at Baskin-Robbins? Million dollar gift certificate to the Chicken Ranch?