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StewMac dropping the ball... AGAIN (finally done)

AirCap

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Okay - before the thread was locked early...
https://www.unofficialwarmoth.com/index.php?topic=31164.msg438128#msg438128

Saturday, the 19th - I finally received all the tools I ordered and all supplies arrived in an unbroken state. They shipped in a box instead of a bubble envelope.

That is 2 weeks and 3 mailings to get an order correct (and a lot of cellphone minutes).
Unacceptable and pathetic performance on the part of StewMac.
 
Nevertheless, in the end they DID set it right. Sometimes life doesn't play nice. Not for individual customers, not for companies no matter how hard they try.
 
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