Then, the hit on your customer friendliness rating is not good. You can easily ruin a hard-won community and lose brand loyalty by making the site miserable to participate on.
Uh-oh! Cagey's dropping premies! And they're crawling around squalling! I am pretty sure that they're not real terrorized by the threats to go look at... OTHER PEOPLE'S WEBSITES! AIIIEEE! "Oh God! We've gotta fix it right away! BooHooHoo, they're....
cheating on us!"
As any student of Marxism can tell you, revolutions never spontaneously emerge where the downtrodden look around, say "Great balls-o-fire! I'm downtrodden!" And then emerge from that due to an entirely internal process and then straight into the Gimme Gimme Gimme stage. No, the greatest strife is caused when you give the masses a little taste of something - then you take it back.
Blooee!
Louie CK has a funny riff about a recent airline flight he was on. He was sitting next to a busy, busy, I'm so-oo busy! kind of Type A personality, a real go-getter businessman. Usually, you're not allowed to use laptops during take-off and landing, but in-between is OK. However, for some reason this flight, the stewardess said they wouldn't be able to use them the entire flight. So the business man next to Louie is getting himself more and more worked up, fuming, "I paid good money for this seat & I've been flying this airline for blahblahblah....."
And Louie is sitting there thinking, "We're in a giant aluminum tube, 40,000 feet above the ground, going 600 mph.... we're kind of doing OK, here?"
I have noticed that what's taking the longest time, by far, is the time it takes to "approve" a new post before slappin' it up on the wall. I'm not a "computer guy", but if I had to fathom a guess I'd say that during the regular service, there was one little thing in the security software that got turned off to install/cleanse/change it's diaper and it never got turned back on
(or vice-versa in the on-off direction). And if it's getting in three posts at once and trying to run an full-blown scan on each one it just runs flat out of juice.
Companies can be funny about what they believe is valuable and what's not. There's no way to objectively measure what this forum is worth to the business, so it may look like a pure liability.
Sure they can - just add up the money that all the people on the forum spent?
Heck, I can do that = 50 people X $2,000 a year = $100,000. I don't think they even had to invent the Guitar-Of-The-Month thing themselves - we did it for them! Iwannawin! Iwannawin! No, Iwannawin! Handed it to them on a silver platter with an apple stuck in it's mouth, there.
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