They're kind of weird. I tried to buy a Taylor 12-string there a year ago, got totally ignored while they huddled around some kid whose mom was buying him a Squier Strat-Pak. I left and bought a Veillette.
I could see that. They've got goofy anecdotes about all of their employees. I'm looking at taking mine there or Great Southern Music to get built and then work on the next one myself so I'm not left with nothing to play if somehow screw it up royally. They were recommended on another site I'm on and they're a whole lot closer than Great Southern in NW Houston. They were also recommended, but every time I talk to them it seems like they're almost annoyed at me for calling.
Love this place. Dunno what yall are talking about. Best guitar shop in Houston. The only shop with as many cool guitars is fullers, and they don’t even do repairs. Hacienda has a massive parts wall I’m always getting stuff from and the repair guys and sales people always give me free labor measuring and giving me advice
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