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Hilarious idiot customers

I did background investigations for a while.  There were double questions that made us look like idiots but were there for a reason.  Here's a few.

Me:  Has the subject visited a foreign country?

Interviewee:  No

Me:  Including Mexico?

Interviewee (possible answer 1):  He's been to Mexico.
                (possible answer 2):  Isn't Mexico a foreign country?


At this point an explanation is given citing the first possible answer.
Here's another one.


Me:  Has the subject ever done illegal drugs or prescription drugs that were not his?

Interviewee:  No.

Me:  Including Marijuana?

Interviewee (possible answer 1):  He's done Marijuana
                (possible answer 2):  Isn't Marijuana illegal?

At this point an explanation is given citing the first possible answer.

It's because of questions and answers like this you see signs that read, "Open 7 days a week including Sundays."  Or, "Open 365 days a year including Thanksgiving, Christmas, and New Years."
 
hannaugh said:
Man, there are some dumb people out there.  

I'll put my hand up and admit I have been one of these idiot customers!

Rceently I had a work buddy build me a new PC desktop. We spent ages going thru the specs so I got what I wanted, Windows 7, good processor etc....

Come the day I finally get it home, and happy to see this new Win7 in action I fired it up, switching on the on/off switch at the back...... But the screen didn't spring to life. Put my ear to tower case and no, there was no fan noise. What was going on?

Looked at the back of the tower and the power socket was a bit loose.....mmmm. Took tower cover off. Noticed that the processor fan had dislodged in transit from work to my place in the back seat of my car. Fiddle around with that and get the fan secured.

Switch on again, still no 'da da!' moment.  mmm?


In desperation I rang my mate, Dan up.
Peter:'Dan Hi mate. Got a problem. 'puter doesn't seem to be firing up.'

Dan:'Have you checked the connections?'

P:'Yes mate, the power socket was a bit loose, oh and I looked inside and the processor fan  had come off in transit but that was minor and easily fixed.'

D:'I know this might sound stupid, but did you turn it on?

P:'Yesssssss mate, the switch was definitely switched on.'

D: 'Which one?'

Long pause in call......

P: 'What do you mean which one - -   -  -  the one at the back of course...'

D: 'What about the one at the front'

P: 'What switch at the front?'

D: 'The one that's built into the chrome strip down the front facade of the tower case'

(At this stage I reach down to PC, feel said chrome switch and notice - for the first time -that there's an indent switch cleverly disguised within the chrome strip. Not surprisingly, the PC springs to life when pressed in!)

P: 'Er....... I think I found out the problem.......'  :tard: :doh:


I have a million stories from my years of serving customers of some idiot situations..But sometimes your preception of people isn't what it really is .

For example, the Sydney buses run on route numbers with the destinations displayed (In English of course). Often people can't read English but can read the numbers. So they will ask you where the bus is going. Some drivers really make gooses of themselves berating someone who is a visitor to Sydney who does not read English, by pointing at the destination display angrily and telling them "Can't you read?!!!!"  To which the visitor, in broken English, will say "NO!" :laughing11:

That dilemma was really reinforced to me by an ex- girlfriend who was Chinese. She could speak English OK but reading abbreviated place names on a bus destination would confuse her. But numbers were no problem.
 
When I was younger and living at home, we lost the cordless phone.  It had a paging feature, so my mother stayed at the base and would press the button while I searched for it.  I found it, picked it up, pressed the intercom feature which allowed me to talk to the base.

Me (over the intercom function on the found phone):  I can't find it.

My mother:  Okay, I'll keep pressing the button.
 
Lucky #007 said:
dbw said:
I used to do tech support for Gateway.  We had one... eccentric old lady who called frequently trying to get "Maxtor" (the brand name of her hard drive) removed from her computer.  Apparently her hard drive (a Maxtor) had failed once and we'd sent her a replacement (also a Maxtor).  The replacement worked but she was hell-bent on "getting rid of Maxtor" because she blamed Maxtor for her earlier issue.  She claimed she had a technique to get rid of it: she would erase her hard drive and re-install Windows, and each time she did so the number of cylinders on the disk would go down by one.  So if she continued this, it would eventually reach zero and she would "not have Maxtor" on her computer any more.

We tried our best to explain that this makes absolutely no sense.  This is like claiming that you could remove your engine from your car one cylinder at a time by changing the oil over and over.

Am I the only one kind of in awe that someone with such a lack of understanding of computers could reinstall Windows?

It's not that hard, basically click and let it run.  Warranty support would have walked her through it when she got her new hard drive.
 
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