hannaugh said:
Man, there are some dumb people out there.
I'll put my hand up and admit I have been one of these idiot customers!
Rceently I had a work buddy build me a new PC desktop. We spent ages going thru the specs so I got what I wanted, Windows 7, good processor etc....
Come the day I finally get it home, and happy to see this new Win7 in action I fired it up, switching on the on/off switch at the back...... But the screen didn't spring to life. Put my ear to tower case and no, there was no fan noise. What was going on?
Looked at the back of the tower and the power socket was a bit loose.....mmmm. Took tower cover off. Noticed that the processor fan had dislodged in transit from work to my place in the back seat of my car. Fiddle around with that and get the fan secured.
Switch on again, still no 'da da!' moment. mmm?
In desperation I rang my mate, Dan up.
Peter:'Dan Hi mate. Got a problem. 'puter doesn't seem to be firing up.'
Dan:'Have you checked the connections?'
P:'Yes mate, the power socket was a bit loose, oh and I looked inside and the processor fan had come off in transit but that was minor and easily fixed.'
D:'I know this might sound stupid, but did you turn it on?
P:'Yesssssss mate, the switch was definitely switched on.'
D: 'Which one?'
Long pause in call......
P: 'What do you mean which one - - - - the one at the back of course...'
D: 'What about the one at the front'
P: 'What switch at the front?'
D: 'The one that's built into the chrome strip down the front facade of the tower case'
(At this stage I reach down to PC, feel said chrome switch and notice - for the first time -that there's an indent switch cleverly disguised within the chrome strip. Not surprisingly, the PC springs to life when pressed in!)
P: 'Er....... I think I found out the problem.......' :tard: :doh:
I have a million stories from my years of serving customers of some idiot situations..But sometimes your preception of people isn't what it really is .
For example, the Sydney buses run on route numbers with the destinations displayed (In English of course). Often people can't read English but can read the numbers. So they will ask you where the bus is going. Some drivers really make gooses of themselves berating someone who is a visitor to Sydney who does not read English, by pointing at the destination display angrily and telling them "Can't you read?!!!!" To which the visitor, in broken English, will say "NO!" :laughing11:
That dilemma was really reinforced to me by an ex- girlfriend who was Chinese. She could speak English OK but reading abbreviated place names on a bus destination would confuse her. But numbers were no problem.